Thank you for banking with German Post We have had our last apartment a deposit account with the Postbank, boring, solid and secure. Now we got it back from the landlord, the extra turn phoned the bank had about what to do with the book now after the end of the lease. The info lady told them to return the eifnach to the tenant and we will then go into a branch of Deutsche Post to resolve the book. Sounds easy, but as so often in life that's about it. We therefore
information package including the deposit account on Saturday morning to Deutsche Post, where we were from a self-serving Berlin standards extremely bad-tempered switch official. She knew not at all what we wanted and bleated at us, they do not know how to do it and what we want. she took a polite request to someone, the more we as explained to her what to do. So far so good, she clicked the grumbling and ready by then triumphantly, "Ha, that's not even released!" Yes, it is not clear, but we were there! With the most unkind words, we were put off until Monday because we need a consultant, she did not know what to do and no, they could also call it none. Said this worked without a glance to appreciate the info session and drove away from us.
Well, even the wife, so at home again in the information brochure searched and hidden away on a request was the ability to withdraw from the deposit account, but then? Ah, okay then one would have the application and accompanying Savings Bank signatory to send. Lo and behold, a hotline number, so called because myself, clarified things and go. The nice gentleman advised me to just walk into the store and application and accompanying savings account as leave to make it safe and sound were up in Munich. Okay, done everything completed and ready and this morning again to the post.
meet where I once unfriendly to the Lady of the WE and look into their eyes to understand. I tell her that I now have everything ready and now like to know how I came to a counselor. she smiles mean and answer me: "Well, because they need a date!" I'm speechless, for why they did not give us just that, where the WE? I see them as so hateful, it's that a consultant will be quite quick rush to help, which then gets to feel my total displeasure, that is, in schnippischem sound I explain it out loud in the large waiting area, which is please do not, and why I was pretty fucked feel. First she says vehemently that she was not responsible and so only with the savings plans ... but the longer I lame animals so quiet it is, and ultimately I can with in their glass box and she tütet type the application form and the savings account, which I may then turn on the switch itself up as registered. Allegedly, both can not be with the postal service, sent as indeed suggested by the nice men hotline. and while she does it actually has the courage to offer me a very nice savings account, which in turn makes me grin mentally retarded, because I think that all this can not be true.
White at Deutsche Post is one really know?
I am really appalled by such a customer behavior asses, a lack of interest in the service industry and the indignation that has been laid before a staff member at all the day. (If their job to find so intolerable, they may be but please look what else ... oh, but it is probably a civil servant, a crap ... so many privileges ... hach ...)
is given by I then but only the saying of the DB in a transformed form: Thank you for banking with German post at once ... never again!
